Frequently Asked Questions

ORDERING

After reading the T&Cs, kindly head over to “Customisation” > “Get A Quote” and then fill up the form.

Do allow us to take 1-3 business day(s) to get back to you.

  • Gourmet Cakes/Custom Cakes: minimum 3 business days
  • Customised/Bespoke Cakes: minimum 5 business days to a week

We charge based on the number of serving pax as well as the complexity of the cake design

Our Cakes

Unfortunately, we are not yet certified. However, we DO NOT use any pork, lard or alcohol in our ingredients.

Yes, there will be nuts contained in certain cake flavours. “Contain Nuts” will be stated under the description box thus do take a read before you placed an order.

  • Our cakes will last approx. 2-4hours in AC room (depending on the temperature of the room) and will only last 30-45mins in room temperature, depending on the weather.
  • If refrigerated, kindly take the cake out to thaw for at least 30mins before slicing.
  • Our cakes are best consumed within 3-4days.

DELIVERY/
COLLECTION

Updated as of 1st September 2021

*SELF COLLECTION IS ONLY AVAILABLE FOR GOURMET CAKES*

Self collection is available at out store now, do talk to our customer service officers to get your order fixed. Deliveries are available on all Mondays, applicable to some cake designs only. Location is stated when you cart out.

– Charges for MBS area –
Free: Hotel Lobby, MBS The shoppes drop off/pick up point
*Extra Charge (+$10): Outlets, restaurants & etc in MBS The Shoppes

*Our admins will email you the payment details once we have received your order*

There will not be any additional charge for Sentosa but we do charge for Tuas area.

An additional of $30 will be chargeable for Tuas area.

– Charges for MBS area –
Free: Hotel Lobby, MBS The shoppes drop off/pick up point
*Extra Charge (+$10): Outlets, restaurants & etc in MBS The Shoppes

*Our admins will email you the payment details once we have received your order*

Updated as of 19th April:

Slots for FREE delivery: 10am – 2pm or 2pm – 7pm

Slots for Specific timings (+$30): 10am – 11am, …, 1pm – 2pm, …, 2pm – 7pm

  • Any requested changes to delivery date, time & location within 3 days from the date of event will incur a charge of $30 as stipulated by our third party delivery service vendor.
  • Any request with specific timing (e.g. by 1230pm or by 1-2pm) will incur a charge of $30.
  • Any request with timing out of the given range from us will also incur a charge of $30 as well.