DELIVERIES

  • Kindly take note that we do not deliver to Jurong Island and other restricted areas.
  • Free delivery only applies to the time slots given from our side, charges of $30 applies to any time slot requested outside of the time range.
  • Any requested changes to delivery date, time & location within 3 days from the date of event will incur a charge of $30 as stipulated by our third party delivery service vendor.
  • You may email us to request for the details on payment. The new delivery date, time & location will only be confirmed after payment has been made. โ€“ The recipient of the cake is wholly responsible for checking that the order specifications of the cake received (in front of the driver). We will not be responsible for any damage that occurs after the delivery has been completed.
  • If there is no one present to receive the order during the time slot chosen, a 10-minute waiting period will apply. After this period, the driver may leave the items at a safe location in front of the door, such as a door handle or a cabinet, if there is one. If there is no one present to receive the order during the time slot chosen, a 10-minute waiting period will apply. After this period, the driver may leave the items at a safe location in front of the door, such as a door handle or a cabinet, if there is one. We will not be responsible for the conditions of these items.
  • Else, in situations where by the driver has decided to send your order back to us after confirming that there is no one present to receive the order during the chosen time slot, we will incur a charge of $30 for redelivering your order. You may then opt for self collection within our operating hours at this stage.

ORDER AMENDMENTS OR CANCELLATIONS

  • Kindly email us if you would like to have amendments or cancellations on your order.
  • Order Amendments are NOT ALLOWED within 3 days from the date of event.
  • Kindly inform us 5 days in advance for Order Cancellations
  • Payment made for confirmed orders WILL NOT BE REFUNDED. However, the amount can be kept as credit for your future order. No expiry date for the credit.